Operational Changes per November 2020
Dear customer,
you may have noticed a change in look and feel of our website. We have transferred all order- and account-data to this new software. However, if you created a customer account and fail at login, please use the password reset function in order to access your stored data.
More news:
During the last 2 years Virility Health Ltd has searched for a way to cope with the EU-exit of the United Kingdom. Considering all of our circumstances we decided to move our stock and fulfillment to continental Europe, Germany, where we already hold a reliable branch for more than 10 years.
What changes for UK customers?
- We will ship by DHL out of Germany by registered express parcel.
- Parcels will arrive in UK destinations within 3-4 business days.
- Orders will be picked up same day for orders submitted and authorized
before 3 pm and effectively be shipped next day. - We will charge a fee for shipping, £5.60 per order.
- We will maintain our customer service and our range of offers at the same prices you are used to.
What changes for customers outside the UK?
- Shipping fees will be adapted to the new carrier DHL.
- Parcels may arrive more quickly for central european destinations.
What will NOT change
- Swift customer service and large range of products.
- Safe payment processing by SAGE Pay (or "old style" wire transfer).
- Toll free order number 0800 081 0850
- Customer service in english, french, german, spanish and portuguese.